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These terms apply to all purchases of Pokeno Whisky Products from the Pokeno website.
By purchasing products on the website you confirm and acknowledge that:
(a) you are of a legal age to purchase alcohol (if products you purchase include alcohol)
and that you can produce evidence of this on request prior to or upon delivery of the
(b) all information supplied by you to us is true and correct at the time you make any
purchase on the website
Product prices quoted on our website are inclusive of GST and are in New Zealand
We reserve the right to vary prices without notice.
Mistakes in prices arising from computer error
In the event that computer error results in an error to the price of your order we may,
prior to your receipt of the order or at any time after this, require that you pay us the
difference between the amount actually paid by you in respect of your order and the
correct amount payable.
Prices are quoted exclusive of shipping costs. Any courier or handling charges in relation
to your order will be confirmed to you when you place your order and will be added to
In the event that we become aware of any error in the order prior to delivery, we will
make reasonable efforts to contact you and advise you accordingly. You may elect to
cancel your order if this is the case.
4. Product Availability
All products are sold subject to their availability. Promotional items may be limited in
quantity. We shall not be responsible if we are unable to supply products to you where
they are not presently available or where our stock has been exhausted. If this is the
case you may decide to change or cancel your order,
We will always try to dispatch orders no later than two business days after the day your
order has been confirmed by ourselves. We are not responsible for any failure to deliver
or delay in delivery caused by any event outside of our reasonable control.
In the event that we fail to deliver any products, you may choose to cancel your order in
respect only of the products not delivered.
Where we fail to deliver or delay delivery of your order or part of your order, we will on
request reimburse the cost of the order or the part of the order concerned.
We must be notified of short delivery or damages to the delivery no later than 3 days
after the delivery of the product. To be eligible for a return, your item must be unused,
unopened and in the same condition that you received it. It must also be in the original
Payment in full is required at the time that you submit your order.
If you pay by credit card you agree to indemnify us against any default by your credit
card company to make payment to us in full. Interest will be charged at a rate of 3% per
month on any unpaid amounts. Any costs linked to the recovery of unpaid accounts will
be charged to you
We will always do our best to ensure that the products supplied are of acceptable
quality and conform to their description.
Once an order has been processed no cancellations or changes can be made to this
without our consent.
When you purchase something from our store, as part of the buying and selling process, we
collect the personal information you give us such as your name, address and email address.
We respect your privacy, your personal information will not be disclosed or sold to any other
party. By using this website you agree to be included in our customer database and we may
send you from time to time emails on new product releases or promotional offers.
The website and all content is the property of the Pokeno Whisky Company. No
reproduction, display or distribution of any content may be made without our consent.